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Contact UsWhat are River Ridge's hours?
Monday – Saturday, 10 am – 8 pm, and Sunday 12 pm-6 pm
Department store, exterior merchant and restaurant hours may vary. Please contacts individual merchants for details.
FAQ
General FAQs
What is River Ridge's phone number?
(434) 239-1028
What is River Ridge’s address?
3405 Candlers Mountain Road Lynchburg, VA 24502
Are pets allowed?
Only registered service animals. See Pet Policy HERE.
How do I contact Security?
Security Office: (434) 385 – 3802
After Hours: (434) 609-0331
Is there a lost and found?
Security handles Lost & Found, please contact the Security Office directly.
Where is the River Ridge Management Office?
The Management Office is located directly between Mission House Coffee & Papa Gallo Cocina Mexicana.
Can I purchase River Ridge gift cards?
Yes. In center via the self-service kiosk located directly across from the management office.
How do I contact customer service or River Ridge management?
By phone, “contact us” on the website, or social media.
Where can I find job openings?
Click HERE for information regarding jobs.
Who can I contact about opening a business at River Ridge?
Click HERE for leasing information.
Amenities FAQs
Do you have Wifi?
Yes. Please enjoy complimentary wifi by joining “River Ridge Guest.”
Is there a movie theatre?
Yes, click “movie showtimes,” under the directory tab on the home page for more information.
Are wheelchairs available?
Yes, please contact Security at (434) 609-0331 for complimentary wheelchairs. Wheelchairs are available on a first come, first serve basis.
Do you allow River Ridge walkers?
Yes. River Ridge opens at 7 AM each day for walkers.
Is there a play area for kids?
Yes, located near T.J.Maxx.
Are there family restrooms?
Yes, at the Food Hall and near JCPenney.
Where can I charge my mobile phone?
Center Court and other soft seating areas throughout the common area have charging stations integrated into the furniture.
Is there a bank or ATM?
ATM, located across the Management Office
Is there a nursing room available?
Yes, located inside the woman’s restroom in the Food Hall and near JCPenney.
Where are the restrooms?
Food Hall, near Belk, and near JCPenney. The restrooms in the Food Hall and near JCPenney feature family restrooms and a nursing lounge.
Where is the Food Hall?
The Food Hall Entrance is located near Planet Fitness.
Rides & Parking FAQs
Where can I find parking?
Parking is available at each entrance of the property including at the Food Hall, Regal Cinemas, T.J. Maxx/Joann, near Dick’s Sporting Goods, and Belk and JCPenney.
What public transportation options are available?
Greater Lynchburg Transit, River Ridge has a bus stop at the West End (near Regal and the Wards Road entrance).
Is there a Lyft or Uber area?
Yes
Where is it located?
Lyft and Uber mainly in a 5 miles radius of center