Guest Services

Management Office Hours:
8:30 a.m. – 5 p.m.
Monday – Friday

River Ridge is pleased to have you as our guest. If we can make your experience more pleasant or if you need assistance during your visit, please call or visit the Management Office. We can provide you with:

  • Shopping Center information
  • Event information
  • Complimentary Wheelchairs
  • Lost and Found
  • River Ridge Let’s Connect Registration

Additional Guest Amenities:

  • ATM, located across from the management office
  • Children’s Play Area, located near T.J. Maxx
  • City Bill Payment Kiosk
  • Complimentary charging stations
  • Complimentary Wheelchairs, please call or visit the Management Office or Security for assistance
  • Complimentary Guest Wifi by joining “River Ridge Guest”
  • Family Restrooms, located in the Food Court and near JCPenney
  • Lost and Found, located in the Security Office
  • Nursing Lounge, located in the Women’s Restroom in the Food Court and near JCPenney
  • River Ridge gift card kiosk, located across the management office

*see directory map for amenity locations

If you need assistance outside of Management Office Hours please call our 24/7 security line at:
(434) 609-0331.

Kids Club

River Ridge Kids Club with AquaZoois a free, fun, and educational children’s program! Presented by River Ridge, AquaZoo, and participating retailers. Membership is complimentary. You can learn more here!

Walkers Club

River Ridge Walkers club is free club for those who want to stay healthy and fit! Entrance doors open at 7 AM, Monday – Saturday and 9 AM on Sunday to accommodate walkers. You can learn more here!

Security

River Ridge is pleased to have you as our guest and your safety is our priority. If you have an emergency or would like report any activity that may seem suspicious during your visit please call our 24/7 security line.

River Ridge Security: (434) 609-0331.

Suggested Safety Tips for Shopping

  • Note your parking location.
  • Remember to lock your car.
  • If you’re shopping with family or friends, prearrange a place and a time to meet.
  • Never leave children unattended. If your child wanders away, please contact security for assistance.
  • Teach your children their full name….as well as yours.
  • Carry a current photo of your child with you.
  • Don’t leave packages or other personal property unattended.
  • Guard your handbag, wallet and credit cards…don’t flash your cash.
  • Always have keys in hand before you reach your car.
  • Check your car from a distance to make sure no one is loitering near it.
  • Always lock car doors as soon as you get inside.
  • Always be aware of your surroundings.
  • If you notice anything suspicious, report it to security.
  • Never hesitate to ask for assistance.

Helpful Resources

Code of Conduct

Youth Supervision Program

River Ridge is on Amazon Alexa & Google Assistant. Get the info you need, hands-free!

You can now ask questions and get info about River Ridge with your Amazon Alexa and Google Assistant. Here’s how to get started:

Amazon Alexa

  • If you have voice enabling for Amazon skills turned on, simply say “Alexa, open River Ridge.”
  • If you do not have voice enabling for Amazon skills turned on, click here to enable the River Ridge skill from your mobile device.

Google Assistant

  • Link the River Ridge action from your mobile device.

Helpful Tips

Once you have enabled the River Ridge Mall skill with Amazon Alexa, or linked the River Ridge action with Google Assistant, each voice command or question you ask must start with “ask River Ridge.” Here are some examples:

“Alexa, ask River Ridge what their hours are today”

“Hey Google, ask River Ridge where I can charge my phone”