RIVER RIDGE MALL JOB OPPORTUNITIES
Printed on 04/23/2014

Macy'sGift Registry Advisor, Night Part Time Location: Lynchburg, Virginia Job Category: Stores Requisition ID: 71223702 Apply Now   Overview: As a Macy’s Gift Registry Advisor, you are responsible for driving Stores Own Sales by:  Advising couples on creating an Omni-Channel Macy’s gift registry that reflects their personal lifestyle utilizing the latest technology, whether they begin in-store or online Offering personalized service to the couple, their parents, relatives, gift givers and home store customers Assisting the couple when completing their registry and other post occasion needs as newlyweds Building partnerships with the selling associates while acting as a home store expert consistently demonstrating MAGIC selling behaviors         Performs other duties as assigned. Key Accountabilites: Drive and exceed registry and home store sales goals by executing Stores Own Sales through MAGIC selling and aggressive and effective use of available and emerging technology Deliver quality registries effectively leveraging all existing, new and emerging gift registry and Omni-Channel tools and technologies and social media tools  Contribute to overall home sales by actively working with couples, gift givers and customers as the Home Lifestyle/Gift Registry expert. Demonstrates effective and efficient use of tablet and mobile / smart phone technologies to recommend product /drive sales. Mentor soft home selling associates on how to best serve the couple and their guests.  Provide training to ensure the couple’s unique bar code is captured for all WGR purchases.  Share product features/benefits with registering couples by understanding, using, and promoting vendor QR codes, on-line reviews and social media apps (i.e. Pinterest, Instagram, Facebook Widgets, etc.) as well as other new and emerging apps and tools.  Introduces the couples to their Macy’s (total store) showcasing the areas relevant to their upcoming occasion as well as future needs (i.e. furniture, children’s, etc.) Develop quality relationships with our couples by making the registration process fun and rewarding.  Clearly and concisely explain on-line and registry benefits including Dream Fund, with focus on the Macy’s Wedding & Gift Registry (WGR) loyalty program. Drive clienteling to deliver incremental sales throughout the couple’s registry and newlywed period and during our six major WGR events. Drive additional registrations through couple referrals, industry and social networking resources, community contacts (ie, bakeries, hotels, etc.) and external/internal events. Assist registering couples in developing their desired personal style for their new home through product knowledge and promoting all Families of Business (FOB’s) including furniture in the home store. Participate in on-going product knowledge training through the utilization of product knowledge materials & resources (H.O.T)., review of product binders, vendor resources, webinars, Focus on 4 (Customer Service Score), in-store training sessions and networking with Home managers and associates. Must have current, extensive and detailed product knowledge in all home FOB’s with the ability to train home store associates. Required Qualities: Has “results matter” drive and excellent follow-through; must be extremely detail oriented Takes ownership role for achieving goals Asks the right questions to discover couple’s personal needs (understands what is important to fit the couple’s lifestyle) Is an engaging conversationalist and active listener; uses knowledge through conversation to suggest best products Has ability to drive additional business through partnerships with industry experts and community contacts Bonds with the couple as a trusted friend/advisor Promotes private label and vendor brands and products; is knowledgeable about brand and product attributes  Demonstrates understanding (1) of the importance of the Omni-Channel customer and (2) that effective use of social media and current and emerging technologies is critical to driving business results  Is eager to learn and share knowledge with coworkers and associates Understands and keeps current with all technology (both hardware and software) used by WGR and Omni-Channel customers Ability to handle physical requirements to accomplish daily responsibilities     Skills Summary: Retail or sales experience in customer service focused business; 2-4 years experience preferred Passion for developing and maintaining home product knowledge (tabletop, housewares, textiles, luggage, big ticket) Proficiency with computers, tablets, and smart phones and associated apps, programs and social media tools with interest in and ability to quickly learn new technology skills Fully understands registry systems and all job related systems including FedFil, Esend and Search & Send Ability to develop clientele in person and through the utilization of technology Ability to plan, anticipate and develop solutions to ensure the most outstanding registry experience Keen interest in life-styling and home fashion trends as it relates to our registering couples pre and post occasion   Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment  
Contact: Please see store Manager (434.239.5611 )


Macy'sCommission Sales Associate - Women's Shoes, Part Time Location: Lynchburg, Virginia Job Category: Stores Requisition ID: 71223829 Apply Now Overview:   As a Commission Sales Associate, you will be the most critical link in ensuring that our customers have a rewarding experience that will keep them coming back to Macy's time after time. You will become a part of a dynamic selling environment where your fashion sense and selling strength will make you an important part of our team. Your responsibilities will include but are not limited to demonstrating OUTSTANDING customer service skills, meeting hourly selling and loyalty program standards, providing advanced product knowledge to our customers and working as part of a team to meet individual, department and store objectives. Based upon your results, opportunities for advancement can be endless!   This Macy's location utilizes an innovative way of planning work schedules, allowing an associate to participate more in managing availability and setting preferences for work times.  This enables our associates to address their need for flexibility in meeting both personal and work obligations.  Details on My Schedule Plus are available during the interview process. Key Accountabilities: Customer service priority and selling priority Teamwork oriented with the ability to work in a learning environment Drive to meet and exceed performance expectations Strong sense of pride and responsibility for the maintenance of department areas Skills Summary: Possess drive, be goal-oriented, have an entrepreneurial outlook and comfort working in a commission environment Enjoy connecting with customers and demonstrating an enthusiastic and positive attitude Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures Demonstrate knowledge of store products and services, and use this knowledge to inspire customers to make purchases Ability to meet or exceed sales, customer service and loyalty program standards Ability to communicate effectively with customers, peers and management Ability to handle physical requirements to accomplish daily responsibilities Ability to work a flexible schedule, including morning, evening and weekend availability Adhere to Loss Prevention control and compliance procedures   Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Contact: Please see store Manager (434.239.5611 )


Macy'sAssociate, Part Time *Flexible Scheduling Option!* Location: Lynchburg, Virginia Job Category: Stores Requisition ID: 71223730 Apply Now Overview:     Our stores are where the ultimate magic of Macy's comes to life, and our Retail Sales Associates are vital to delivering customer service that offers a distinctive shopping experience and drives sales results.     This Macy's location utilizes an innovative way of planning work schedules.  The My Schedule Plus system allows an associate to participate in the creation of his/her own work schedule by managing availability and setting preferences for work by selecting a scheduling “option.”  This enables our associates to address the amount of flexibility needed to meet both personal and work obligations.    The Part Time “Option 5” schedule selection allows the maximum amount of scheduling flexibility in a retail schedule.   “Option 5” Sales Associates are: Scheduled for one to two shifts per week, based on their availability Able to pick up additional shifts each week using our self-select tool Able to maintain work-life balance by designating three non-event selling days per month as “unavailable” to work Enjoy a retail discount of up to 20% on their purchases Eligible for paid time off and other benefits if minimum hours requirements are met Typically available to work when our business needs are the greatest, including Friday nights, weekends, holidays, and big events   Details on My Schedule Plus and “Option 5” are described during the interview process.   Key Accountabilities:   While all positions within Macy's require working as part of a team to meet department and store objectives, your individual responsibilities as a Retail Sales Associate may include:  Greet and make a connection with each customer; actively listen to determine his/her needs and  present options to meet those needs Utilize product knowledge and selling skills to build repeat business and create a lasting positive impression of you, your store, and Macy’s Maintain selling floor, stock areas, and fitting rooms where applicable to present a clean, neat, and easy to shop environment Follow all Loss Prevention and safety procedures Perform other duties as required Skills Summary: Previous retail sales experience preferred, but not required Goal-oriented, with a desire to meet and exceed sales, customer service, and loyalty program standards Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures Ability to communicate effectively with customers, peers, and management Ability to work a flexible retail schedule including evening, weekend and key shopping events Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Contact: Please see store Manager (434.239.5611 )


River Ridge Mall RetailersWork where you shop! River Ridge Mall's stores are always looking for dedicated sales associates or managers! Stop by your favorite retailer to inquire about opportunities available today!
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